Contacts and support
Help & Support
Experiencing an issue with the Platform, need help with a transaction, or have a question about how predictions work? Our support team is here to help. Reach out via our community Discord server or send a direct message to our support handle on Twitter/X. We aim to respond to all inquiries within 24 hours on business days.
Community
Join thousands of traders and predictors in the Predixa community. Our Discord server is the best place to discuss markets, get early access to new features, and connect with other participants. Follow us on Twitter/X for real-time updates on new markets, platform announcements, and prediction results.
Business & Partnerships
Interested in partnering with Predixa or integrating prediction market infrastructure into your product? We work with data providers, oracle networks, and DeFi protocols to expand the range and reliability of our markets. Contact our business development team through Discord or Twitter/X to explore collaboration opportunities.
Security & Bug Reports
Security is our highest priority. If you discover a vulnerability in the Platform's smart contracts or web interface, please report it responsibly through our private security channel before public disclosure. Coordinated disclosure protects all participants. Critical security issues will be addressed as an emergency priority. Responsible disclosures may be eligible for rewards at our discretion.